Return Policy for Jubazone

At Jubazone, we strive to provide our customers with a seamless shopping experience and top-notch products. However, we understand that there may be occasions where you need to return a purchase. Our Return Policy is designed to make this process as easy and hassle-free as possible. Please take a moment to review the following guidelines:

1. Eligibility for Returns:

  • We accept returns within 30 days from the date of purchase.
  • To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.
  • Personalized or customized items are not eligible for return unless they are defective or damaged.

2. Initiate a Return:

  • To initiate a return, please contact our customer service team at within 30 days of receiving your order.
  • Provide your order number, the item(s) you wish to return, and the reason for the return.
  • Our customer service team will guide you through the return process and provide you with a return authorization.

3. Return Authorization:

  • Once your return request is approved, you will receive a return authorization along with instructions on how to return the item(s).
  • Please ensure that the item(s) are securely packaged to prevent any damage during transit.

4. Shipping Costs:

  • Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective/damaged product.
  • We recommend using a trackable shipping method to ensure the safe return of your item(s).

5. Refund Process:

  • Refunds will be processed within 5 business days of receiving the returned item(s).
  • The refund will be issued to the original payment method used for the purchase.
  • Please note that it may take additional time for the refund to reflect in your account.

6. Defective or Damaged Items:

  • If you receive a defective or damaged item, please contact us immediately at with a photo of the damaged or defective product.
  • We will provide a replacement or initiate a refund, depending on your preference.

7. Exchanges:

  • At this time, we do not offer direct exchanges. If you wish to exchange an item, please initiate a return and place a new order for the desired item.

8. Contact Us:

  • If you have any questions or concerns regarding our Return Policy, feel free to reach out to our customer service team at

Thank you for shopping at Jubazone. We appreciate your business and are here to assist you with any inquiries or concerns.